Orders placed before 8pm PKT are usually processed the same working day. Orders placed after 8pm PKT will be processed the next business day.

During sale periods, festive seasons, and new collection launches, processing times may be slightly longer.

All OrdersFrom Rosefire are carefully hand-picked, quality checked, and elegantly packed to ensure a premium unboxing experience.

You can request a return or exchange items within the specified return period.

• Item(s) must be returned in their original condition and packaging: unused, unworn and with all original tags attached.

• Items received damaged or incorrect must be reported within 48 hours of delivery.

• Customers are advised to record an unboxing video when receiving their parcel for claim verification purposes.